Privacy Policy

1. Information We Collect

When you book a cab or use our services, we may collect:

• Name, phone number, and email address
• Pickup and drop locations
• Payment information (processed securely via Razorpay)
• Flight details (for airport transfers)
• Device and browser information for website analytics

2. How We Use Your Information

We use your information to:

• Process and confirm your cab bookings
• Send booking confirmations and driver details via SMS and WhatsApp
• Track flights for airport pickup timing
• Process payments and issue GST invoices
• Improve our services and customer experience
• Send promotional offers (only with your consent)

3. Information Sharing

We share your information only with:

• Assigned drivers (pickup location and contact number only)
• Payment processor (Razorpay) for secure transactions
• Government authorities when required by law

We do not sell or rent your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data. Payment information is encrypted and processed through PCI-compliant payment gateways. We retain booking data for 2 years for accounting and tax purposes.

5. Cookies

Our website uses essential cookies for booking functionality and analytics cookies to understand user behaviour. You can disable cookies in your browser settings, though some features may not work properly.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

7. Contact Us

For privacy-related queries, contact us at:

• Email: contact@ckcabservices.com
• Phone: +91 85549 69582
• Address: Nagpur, Maharashtra, India