Terms of Service

1. Booking and Payment

• 50% advance payment is required to confirm a booking
• Remaining 50% is payable after trip completion
• All payments are processed through secure Razorpay payment gateway
• Prices quoted include driver charges, fuel, AC, and applicable GST
• Toll charges, parking fees, and state taxes are charged at actuals
• Waiting charges of ₹2/min apply after 15 minutes of free waiting time

2. Cancellation Policy

• Free cancellation: Up to 4 hours before pickup time
• 50% charge: 2-4 hours before pickup time
• 100% charge: Less than 2 hours before pickup or no-show
• No-show bookings are non-refundable

3. Trip Rules

• Maximum 4 passengers per sedan, 6 per SUV (excluding driver)
• Luggage is limited to 1 large bag and 1 small bag per passenger
• Smoking and alcohol consumption are strictly prohibited in vehicles
• Pets are not allowed unless pre-approved during booking
• The driver reserves the right to refuse travel if safety is compromised

4. Liability

• CK Cab Services is liable for safe transportation only
• We are not responsible for delays due to traffic, weather, or road conditions
• Personal belongings left in the vehicle are not our responsibility
• For airport transfers, we recommend arriving 2 hours before domestic and 3 hours before international flights

5. Insurance

All vehicles are covered by commercial vehicle insurance. Passenger insurance coverage is available for outstation trips upon request.

6. Disputes

Any disputes arising from our services shall be subject to the jurisdiction of courts in Nagpur, Maharashtra.

7. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the updated terms.

8. Contact Us

For questions about these terms, contact us at:

• Email: contact@ckcabservices.com
• Phone: +91 85549 69582
• Address: Nagpur, Maharashtra, India